Six Guiding Principles
1 Empowerment
Supporting informed personal decisions
2 Prevention
Identifying and stopping potential harm
3 Proportionality
Avoiding unnecessary intrusion
4 Protection
Supporting those who need assistance
5 Partnership
Community involvement in prevention and detection
6 Accountability
Transparent safeguarding delivery
Operational Commitments
- Carefully select, train, and support staff, trustees, and volunteers
- Respond immediately to complaints or harm reports
- Offer support to disclosure makers and abuse survivors
- Protect survivors from further harm
- Challenge abuse of power by authority figures
- Follow legislation and monitor procedures regularly
Reporting a Concern, Allegation or Disclosure
What to do if you notice something concerning or someone makes an allegation or disclosure.
- 1
Listen and record
Listen carefully to the person and explain you will need to pass this information on. Record what you have been told to ensure accurate recollection of details, and keep these notes safe.
- 2
Speak to your store manager or project lead
Seek advice and guidance on the same day.
- 3
Manager contacts the DSL
The store manager or project manager will then contact the Designated Safeguarding Lead (DSL) as soon as possible on your behalf.
- 4
Complete the reporting form
Complete the safeguarding reporting form, incorporating the notes already made, and submit it to the DSL. Ensure handwritten notes are destroyed securely. The form should be submitted in person to the DSL within 24 hours.
- 5
DSL seeks further advice
The Designated Safeguarding Lead will seek advice from the safeguarding lead or chair of trustees, if necessary.
- 6
Refer onwards
Refer to police and/or social services, as appropriate.